Privacy Policy
Last updated: 11 September 2026
1. Introduction
NCM Group AS (“NCM Group”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our website or submit a property assessment or other enquiry through it, in accordance with the EU General Data Protection Regulation (GDPR) as implemented in Norway through the Personal Data Act (personopplysningsloven).
2. Data Controller
The data controller responsible for your personal data is:
NCM Group AS
Organisation number: [to be added upon registration]
Registered address: [registered address]
Email: kontakt@ncmgroup.eu
3. What Personal Data We Collect
We collect the following categories of personal data:
Information you provide directly: full name, email address, phone number, property address, property size (m2 or number of bedrooms), and your preferred consultation time, submitted through our property assessment or contact forms;
Correspondence: any information you share with us by email, phone, or during a consultation;
Automatically collected data: IP address, browser type, device information, pages visited, and other usage data collected via cookies and similar technologies (see Section 5).
4. Purpose and Legal Basis for Processing
We process your personal data for the following purposes and legal bases under GDPR Article 6:
To respond to your enquiry and arrange a free property assessment; based on your consent and/or steps taken at your request prior to entering into a contract (Art. 6(1)(b) and (a));
To provide our property management services, once a Property Management Agreement is signed; based on performance of that contract (Art. 6(1)(b));
To operate, secure, and improve the Website; based on our legitimate interest in maintaining a functioning and secure website (Art. 6(1)(f));
To comply with legal and accounting obligations; based on legal obligation (Art. 6(1)(c)).
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to remember preferences, understand how visitors use the Website, and measure the effectiveness of our content. Where required by law, we will ask for your consent before placing non-essential cookies. You can control or disable cookies through your browser settings; doing so may affect certain features of the Website6. How We Share Your Data
We do not sell your personal data. We may share it with:
service providers who support our operations, such as booking-channel platforms (e.g. Airbnb, Booking.com, Vrbo), our CRM and website/IT providers, and our insurance provider;
professional advisors, including our accountant and legal counsel, where necessary;
public authorities, where required by Norwegian law or a valid legal request.
Any third-party processor acting on our behalf is bound by a data processing agreement requiring them to protect your data in line with GDPR
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA) for example, to a service provider located outside the EEA we will ensure an adequate level of protection is in place, such as the European Commission's Standard Contractual Clauses, before the transfer takes place.
8. How Long We Keep Your Data
We retain personal data submitted through our forms for as long as necessary to respond to your enquiry and, if you become a client, for the duration of our Property Management Agreement plus any period required by Norwegian accounting and legal record-keeping obligations. If you do not proceed with our services, enquiry data is deleted or anonymised within a reasonable period. [Confirm the specific retention period before publishing.]
9. How We Protect Your Data
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration, including access controls, encryption in transit, and limiting access to personal data to those who need it to perform their role
10. Your Rights
Under GDPR, you have the right to:
access the personal data we hold about you;
request correction of inaccurate or incomplete data;
request erasure of your data, where applicable;
request restriction of, or object to, our processing of your data;
request a portable copy of the data you provided to us;
withdraw consent at any time, where processing is based on consent;
lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet, www.datatilsynet.no), or your local supervisory authority.
To exercise any of these rights, contact us at kontakt@ncmgroup.eu.
11. Children's Privacy
The Website is intended for property owners and business enquiries and is not directed at children. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page indicates when this Policy was last revised.
13. Contact Us
For any questions about this Privacy Policy or how we handle your personal data, please contact us at kontakt@ncmgroup.eu.